Terms and Conditions
Welcome to Sampson N Co. By using our services, you agree to comply with and be bound by the following terms and conditions.
1. Services
We provide professional kitchen and bathroom design, supply, and installation services. The scope of services will be agreed upon at the time of booking.
2. Booking and Appointments
Bookings can be made via our website, phone, or email. We will confirm all appointments and provide details about the scheduled service. Please ensure that access to the property is available at the agreed time.
3. Payment
Payment is due upon completion of the service unless otherwise agreed. We accept various forms of payment, including credit cards, bank transfers, and cash. Invoices will be provided upon request.
4. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
5. Satisfaction Guarantee
We strive for complete customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours of the service, and we will address your concerns promptly.
6. Liability
While we take utmost care in delivering our services, we are not liable for any damage caused by pre-existing conditions or improper installation of kitchen or bathroom fixtures. Please inform us of any fragile or high-value items near the service area.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
8. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.
9. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
- Phone: 07342 367824
- Email: ganoff@sampsonnco.com
- Address: 183 St. Leonards Road, Norwich, England, NR1 4JN